New Employee Orientation
QWE Practice Guideline: 223: Provide employee training and development opportunities that assist the individual in attaining the skills needed to advance both within and outside the agency.
Target group: Any organization employing individuals with disabilities
Practice Description
Goodwill of Central Indiana provides a 5 ½ day program for new employee orientation.
Resources Needed
Subject matter experts/trainers
- HR staff or new hire representative
- Subject matter expert or training manager from the department a new employee will be working in
Equipment
- Based on how employees are set up to access work tasks
- Computer, attendance tracker, new hire paperwork, etc.
- Based on tasks employee will complete
- Cleaning materials, software programs, etc.
Implementation Process
- New hire orientation is a 5 ½ day program.
- New employees are trained on soft skills, life skills, and hard skills.
- Soft skill training covers behavior, time management, customer satisfaction, good stewardship, respect for oneself and others, informed decision making, and continuous improvement.
- An Employee Development specialist provides soft skill training and administers self-assessments.
- Assessments are scored and a SWOT analysis is created to provide a more tailored assessment.
- Assessments have developed a way for the onsite supervisor to know how their employees learn, where they excel, and what challenges them.
- An Employee Development specialist provides soft skill training and administers self-assessments.
- Hard skills training covers process improvement, physical job tasks, and on the job training.
- Specialized trainers come in to provide specific training, such as janitorial and quality management.
- Soft skill training covers behavior, time management, customer satisfaction, good stewardship, respect for oneself and others, informed decision making, and continuous improvement.
- Once a new hire has completed orientation and the assessment, he or she is given a red colored lanyard.
- Each colored lanyard represents a skill level.
NPA: Goodwill of Central Indiana Location: Indianapolis, IN Date Submitted: 2013 Website: https://www.goodwillindy.org/